heathfield bed and breakfast whitby - title

Terms and Conditions of Heathfield Bed and Breakfast Whitby

Thank you for choosing to book here at Heathfield Bed and Breakfast. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Price
The price includes accommodation and breakfast

Reservation, Payment and Cancellation
The first nights payment is required to secure your booking. Please pay by PayPal, the remainder of the balance to be paid on arrival.

Non - availability
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Pets
Sorry we do not accept pets.

Smoking
We employ a strict no smoking policy throughout for health and cleanliness.

Arrival
Your room is available from 4pm on day of arrival. Should you arrive before this time please park in one of the spaces provided in our car park and feel free to wander into town. Please confirm approx arrival time, when making a booking, or at least 1 week prior to arrival, this is essential please.

Departure
We ask our guests to vacate their rooms on the day of departure by 10am to permit us to prepare the rooms for the next guests.

Damages and Breakages
Please take care with our accommodation. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. We endeavour to provide a very high standard of furnishings and cleanliness in all our rooms and ask for your respect and consideration of our efforts towards your comfort. Please report any accidents, as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant. We may make an additional charge, if additional cleaning is required to furnishings/bedding etc, if you did not report this.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Heathfield,
22 Prospect Hill
Whitby
North Yorkshire
YO21 1QD
Tel: 01947 605407
Email: heathfieldlinda@aol.com


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